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Review of alliants

8
E Butler & E Concierge
assistance manager from 100 to 199 room Boutique Hotels in Dubai (United Arab Emirates)
Verified
5 years ago
Products Reviewed
Concierge Software
What do you like most?
E-Concierge Itinerary. It has been digitalized and now we can use it more rather than putting time in drafting word documents and have it shared with the guests.
What do you dislike or think could be improved?
Am sure this has been already discussed, but it will let us utilize the time better when the application will be licked with Opera instead of creating a ne profile
4.0
Very Good
Ease of Use
4.0/5
Customer Support
4.5/5
ROI
N/A
Implementation
N/A
Vickie M. from alliants replied
Hello Redha, We appreciate you taking the time to leave us a review of E Butler and E Concierge (Alliants Experience Platform.) We too are thrilled with our new digital guest itinerary as it is indeed much easier and faster to share with your guests. And you are also correct in that we are speaking with your brand about our two-way Opera interface. We have had good feedback from those hotels using the interface and believe it will make creating guest profiles and requests much faster for you. Thank you again, Vickie

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