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Review of Asksuite

10
Convenient communication and reservations — but reporting needs depth
Coordenadora de Estratégia Comercial e Revenue from 500+ room Airport/Conference Hotels in Teresópolis (Brazil)
Verified
2 days ago
Products Reviewed
Hotel Chatbots
What do you like most?
The platform offers convenience, agility, and efficiency in communication with customers, as well as facilitating demand management and supporting the conversion of opportunities into reservations. Its features are very important for our operation, providing more organization, productivity, and quality in the guest experience.
What do you dislike or think could be improved?
As opportunities for improvement, we highlight the possibility of providing more analytical and detailed reports that allow identifying the most recurring topics in conversations, better understanding the main customer demands, and monitoring performance indicators with greater depth. Additionally, it would be important to have more flexibility for immediate credit purchases, allowing quick recharges whenever necessary, without compromising operational continuity. These improvements would contribute to a more strategic, efficient, and aligned management with the needs of Le Canton.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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