Review of Duve

10
One-to-one guest upselling — but analytics still lag behind
Cluster Head of Digital Marketing from 100 to 199 room Luxury Hotels in Lisbon (Portugal)
Verified
2 days ago
What do you like most?
The upselling features and the communication HUB are the perfect tools to speak one to one with guests and drive ancillary revenue.
What do you dislike or think could be improved?
The AI Agent needs time and make errors to learn. Also, the analytics dashboard does not include yet the breakdown of upsell revenues.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5

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