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Review of Mews

9
Clear day-at-a-glance workflow — but room blocking is still clunky
Rezeptionistin from 75-99 room Boutique Hotels in Loewenberger Land (Germany)
Verified
1 days ago
Products Reviewed
Property Management Systems
Revenue Management Systems
Hotel POS Systems
What do you like most?
On the homepage, I can see at a glance how the day will go. I find the clarity very good. The automated processes make everyday work easier and save a lot of paper. Many things are simple and self-explanatory. The support via AI can help - but does not have to.
What do you dislike or think could be improved?
1. If I want to block several rooms to take them off sale, I currently have to handle each room individually. There is no way to set multiple rooms Out of Order or similar at the same time. 2. I cannot save a preferred room number in the guest profile. 3. A simpler filtering in the rooming lists would be desirable. Filters where I can select by leisure or group, or exclude/deactivate or activate/include certain guests. 4. If the chatbot could see the version used, fewer nonsensical solutions would be offered to me, as it would recognize which options I can actually use.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
3.0/5
ROI
N/A
Implementation
N/A

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