Review of TrustYou

10
Clear, user-friendly reporting — but OTA scores need fixing
Front Office Manager from 200 to 499 room Boutique Hotels in Hai Phong (Vietnam)
Verified
1 days ago
Products Reviewed
What do you like most?
The 'Reporting inappropriate review' feature is incredibly useful and impressive. It’s so clear and user-friendly that I can navigate it with ease.
What do you dislike or think could be improved?
We noticed a discrepancy between the score visible to customers on the OTA website and the score reported for that same channel within Trust You. Please we ensure that our review scores on OTA channels are accurately reflected in Trust You.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

Get Your Free AI Analyst Report

Custom recommendations tailored to your property

Ghostel icon
Trusted by
footer image 1 footer image 2 footer image 3 footer image 4 footer image 5 footer image 6 footer image 7

Let´s lookup your hotel information