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Review of Duve

10
Automated upsells that boost guest engagement — more personalization would help
Director of Business Development from 200 to 499 room Resorts in Dubai (United Arab Emirates)
Verified
2 days ago
Products Reviewed
Upselling Software
Hotel Guest Apps
Guest Messaging Software
What do you like most?
A suitable solution for our resort that enhances the guest experience while generating incremental revenue. The automated pre-arrival upsell feature has helped us promote room upgrades, dining experiences, wellness treatment and spa services more effectively, resulting in improved guest engagement and additional ancillary revenue.
What do you dislike or think could be improved?
The user experience is strong, but additional personalization options for upsell offers based on guest preferences and previous stay history could make the recommendations even more relevant and effective.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
N/A

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