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Review of ThinkReservations

10
Higher revenue and smoother operations with standout support
General Manager from 10 to 24 room Bed & Breakfast & Inns in Chatham (United States)
Verified
3 days ago
Products Reviewed
Property Management Systems
Hotel Management Software
Website Design
What do you like most?
We absolutely love ThinkReservations! Switching to ThinkReservations has been one of the best business decisions we've made at The Old Harbor Inn. Since making the switch, we have seen a substantial increase in revenue, improved operational efficiency, and a much smoother reservation management process. The system is incredibly user-friendly, intuitive, and packed with features that make running our property easier and more efficient. From reservation management and revenue optimization to reporting, integrations, and guest communications, the functionality is outstanding. What truly sets ThinkReservations apart is their exceptional customer service. Their support team is knowledgeable, responsive, friendly, and always willing to go above and beyond to help. It's refreshing to work with a company that genuinely cares about its customers and their success. As hospitality professionals, we appreciate having a reliable technology partner that understands the unique needs of independent inns and small properties. ThinkReservations has not only simplified our daily operations but has also helped us grow our business and maximize revenue. We couldn't be happier with our decision to switch and highly recommend ThinkReservations to any lodging property looking to improve efficiency, increase revenue, and deliver an exceptional guest experience!
What do you dislike or think could be improved?
Nothing they are perfect! We love everything about them. They go above and beyond for their customers. We will never look for another PMS system.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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