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Review of Canary Technologies

10
Seamless guest texting and payments — needs OPERA integration
Vice President of Operations from 200 to 499 room Branded Hotels in Plainsboro (United States)
Verified
3 days ago
Products Reviewed
Cyber Security & Fraud Prevention
Guest Messaging Software
Digital Tipping Solutions
What do you like most?
We currently use Canary Technologies across our Sigma Hospitality properties for credit card digital authorizations, guest texting, and digital tipping, and our experience has been outstanding. The platform is seamless, reliable, and very easy for both our hotel teams and guests to use. These tools have helped streamline several of our day-to-day processes while also improving the overall guest experience. What really stands out is Canary’s level of service and support. Their team is responsive, knowledgeable, and consistently provides excellent service whenever we need assistance. We have been extremely pleased with our partnership with Canary and would highly recommend their services to other hotel owners and operators looking for dependable technology solutions.
What do you dislike or think could be improved?
One enhancement we would really like to see is an interface between Canary’s Guest Texting platform and OPERA. Having the two systems integrated would make the guest texting experience even more seamless for our hotel teams and further improve operational efficiency.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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