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Review of Visiting Media

9
Customized Experiences for Clients and Events
National Sales Manager from 200 to 499 room Airport/Conference Hotels in Los Angeles (United States)
Verified
1 months ago
Products Reviewed
3D Virtual Tours
What do you like most?
At the my hotel property, we pride ourselves on crafting personalized and memorable experiences for each of our clients and their events. From customized catering menus to tailored guest services, we work closely with you to ensure every detail reflects your vision. With Visiting Media, I love that you can further customize each experience, adding an elevated touch of sales professionalism. Clients find the virtual tours particularly helpful in visualizing their events. The ability to tailor each interaction ensures clients feel valued, and it makes the sales process more seamless and effective. Overall, this personalized approach enhances both the client experience and our service quality At my hotel property, we take great pride in creating personalized and memorable experiences for each of our clients and their events. Whether it’s crafting customized catering menus, offering tailored guest services, or working closely with clients to ensure every detail reflects their unique vision, our goal is to provide an exceptional and elevated experience. One of the tools that helps us achieve this level of customization is Visiting Media. I’m particularly impressed with how it allows us to tailor each event experience to match the specific needs and preferences of our clients. This adds a refined touch of professionalism to the sales process, which our clients truly appreciate. The virtual tours, in particular, have been extremely helpful in allowing clients to visualize their events and explore the space without needing to be physically present. The flexibility in customizing each interaction ensures that our clients feel not only valued but fully engaged throughout the entire process. It ultimately makes the sales process smoother and more effective, helping us deliver the high-quality service that sets my hotel property apart from the rest.
What do you dislike or think could be improved?
It would be nice for the 3D models and 360 photos to be together under 1 content tab, versus being separate. One suggestion for improvement would be to have the 3D models and 360° photos together under a single content tab, rather than separate ones. Combining them would streamline the experience and make it even easier for clients to navigate. However, one suggestion for improvement would be to have the 3D models and 360° photos together under a single content tab, rather than separate ones. Combining them would streamline the experience and make it even easier for clients to navigate. The flexibility in customizing each interaction ensures that our clients feel not only valued but fully engaged throughout the entire process. It ultimately makes the sales process smoother and more effective, helping us deliver the high-quality service that sets my hotel property apart from the rest
4.5
Excellent
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5
Samia B. from Visiting Media replied
Thank you so much for your stellar review! We’re thrilled to hear how Visiting Media has helped enhance the experiences you offer your customers and made the sales process smoother! Regarding your feedback about merging 360° and 3D under one tab, the SalesHub platform allows you to combine your immersive assets under one menu. You can connect with your Success Manager, and he would be happy to discuss this with you further and walk you through the process.

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