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Review of Xperium

10
Online review management benchmarking help set targets and review accomplishments
Operations Manager from 50-74 room Boutique Hotels in Dar es Salaam (Tanzania)
Verified
7 years ago
Products Reviewed
Reputation Management
What do you like most?
The review analysis report in RepUp's ORM system allows me to set a goal each month for our online reputation and score, and then constantly monitor quantitatively if we've reached our goals and targets that month for reputation or not. This feature helps me keep me and my team on track, and improve our service consistently.
What do you dislike or think could be improved?
The category classification section is not very user friendly. I also wish we had more training with the software.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.5/5
Implementation
4.0/5

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