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Review of HelloShift

10
Front Desk POV
Front Desk Agent from 200 to 499 room Boutique Hotels in Bakersfield (United States)
Verified
7 years ago
Products Reviewed
Guest Messaging Software
Staff Collaboration Tools
Hotel Chatbots
What do you like most?
I enjoy that we get to have one on one communication with our guests and coworkers. It makes it so convenient to be able to have that direct line of communication.
What do you dislike or think could be improved?
Stop messaging guests when they request to have messages be stopped because they get very upset.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.5/5
ROI
4.5/5
Implementation
4.5/5
Michelle T. from HelloShift replied
Thanks for taking the time to write this review! We love hearing stories like yours about how one integrated messaging app for staff and guests is a big win. Direct communication is amazing! See you on HelloShift :)

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