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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of Guest Service

10
Guest Relations
Guest Relations from 500+ room Branded Hotels in Fethiye (Turkey)
Verified
2 years ago
Products Reviewed
Hotel Guest Apps
Mobile Ordering & Room Service
Contactless Check-in
What do you like most?
The introduction of the app has notably improved guest engagement, with features like mobile check-in being particularly well-received. The real-time feedback obtained via surveys has enabled us to address issues promptly, directly enhancing guest experiences. Analyzing survey data has also allowed us to identify and rectify service gaps, such as optimizing breakfast service logistics based on guest feedback.
What do you dislike or think could be improved?
While the app already offers personalized services, there's room to leverage guest data more effectively to offer tailored recommendations and services.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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