Front Office Team Leader in Australia gave Duve 5 stars. Read the full review...

Review of Duve

Products Reviewed

What do you like most?

What I like most about using Duve is how easy and convenient it makes managing the guest journey. I particularly appreciate having all guest communication and requests in one place, which allows me to respond quickly and stay organized. The platform saves me time by reducing manual tasks and makes it much easier to keep track of guest needs before, during, and after their stay. I also like how user-friendly Duve is for both our team and our guests. It helps me provide a more personalized and seamless experience while still maintaining the important human connection in hospitality.

What do you dislike or think could be improved?

One thing I think could be improved is having more flexibility and customization across the platform. While Duve is very user-friendly and covers most of our day-to-day needs, having greater control over certain settings, workflows, and communication templates would allow hotels to tailor the platform even more closely to their individual operations and brand standards. I would also appreciate more options to automate specific processes while still maintaining a personalized touch. Overall, Duve is already a very effective tool, and these additional customization options would make it even more powerful and adaptable for different hotel teams and guest experiences.

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Review of Duve

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