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Review of Flexkeeping

10
True collaboration
Owner - General Manager from 100 to 199 room Boutique Hotels in Brisbane (Australia)
Verified
6 months ago
Products Reviewed
Housekeeping Software
Hotel Maintenance Software
Staff Collaboration Tools
What do you like most?
Flexkeeping has been a game-changer for our 100-room property. The housekeeping module allows us to effortlessly assign and schedule rooms to clean, which has significantly boosted our team's efficiency. We also rely heavily on the hotel maintenance software; being able to track every work order and ticket helps us maintain our assets and prevent downtime. The staff collaboration tools are equally impressive—the ability to collaborate via comments really helps streamline communication, manage guest requests, and ensure every task is completed on time. Of note though was the support and guidance we received from the team at Flexkeeping who are truly invested in us getting the most out of this investment.
What do you dislike or think could be improved?
While the daily operational tools are fantastic, I think the reporting functions could be slightly more customizable to help us dive deeper into long-term trends. Additionally, continuing to refine the interface to be even more intuitive would help new staff streamline their onboarding process.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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