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Review of HOTELTIME

10
Fast support for a complex hotel and restaurant system — implementation needs more training
Operations manager from 200 to 499 room City Center Hotels in Prague (Czech Republic)
Verified
2 days ago
Products Reviewed
Property Management Systems
Hotel POS Systems
What do you like most?
Complex solution for hotel and restaurant services including integrated inventory management and a very high-quality level technical support that handles all requests practically immediately, without the need for lengthy handling through AI selection or emails. You call, describe the problem, and it starts getting resolved right away without any delays.
What do you dislike or think could be improved?
I would definitely appreciate an improvement in the implementation process with more on-site training sessions and a more detailed discussion of individual technical details.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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