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Review of Canary Technologies

10
Exceptional guest messaging and an easy back end — AI needs oversight
Lead Concierge from 200 to 499 room Boutique Hotels in Miami Beach (United States)
Verified
3 days ago
Products Reviewed
Contactless Check-in
Upselling Software
Guest Messaging Software
What do you like most?
Guest journey in messages is exceptional. The program and back-end are very easy to use. The AI features are neat but must be edited/overseen.
What do you dislike or think could be improved?
AI popups are repetitive; it would be great to see which employees are logged on to the system at any given time. Once documents are uploaded Canary links should not become disabled. AI should not suggest inactive links.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5

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