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Review of SiteMinder

10
Easy to use
Sr. Revenue Executive from 100 to 199 room Branded Hotels in Bangkok (Thailand)
Verified
5 months ago
Products Reviewed
Channel Managers
Booking Engine
Website Design
What do you like most?
Real-time inventory and rate updates SiteMinder automatically updates room availability and rates across all connected OTAs, helping prevent overbookings. Increase online visibility and revenue By connecting to multiple channels, hotels can reach more potential guests and boost bookings.
What do you dislike or think could be improved?
Occasional system delays At times, rate or inventory updates may take a few minutes to reflect across all channels. Learning curve for new users While generally user-friendly, new staff may still require time to understand all features, especially mapping and rate setup.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
[email protected] . from SiteMinder replied
Hi Watcharakorn We truly appreciate your feedback! It's wonderful to hear that the real-time updates on inventory and rates have enhanced your online visibility and bookings. We understand that there may be some occasional delays and that new users might face a learning curve, and we're committed to providing support for all our users. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D

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