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Review of Canary Technologies

10
Guest requests and extra income — but feedback and points need work
Manager from 75-99 room Branded Hotels in Mississauga (Canada)
Verified
4 days ago
Products Reviewed
Cyber Security & Fraud Prevention
Guest Messaging Software
Mobile Ordering & Room Service
What do you like most?
Guest request through message and extra income for guest for early checkin and late checkout request. Helps us avoid charge back as we get double verification Credit card authorization form.
What do you dislike or think could be improved?
Feedback scores can be emerged in medallia and Best Western member points given to person login as it gives option to people to register yourself member before guest checkin hence front desk agent lose the enrollment points.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
3.0/5
ROI
5.0/5
Implementation
5.0/5

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