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Review of Hoteza

10
Smooth HSIA 2.0 migration — too early to judge more
iT Director from 100 to 199 room City Center Hotels in Yerevan (Armenia)
Verified
17 days ago
Products Reviewed
Hospitality Wi-Fi Solutions
What do you like most?
The migration to HSIA 2.0 was completed smoothly and quickly, with minimal disruption, ensuring a seamless transition and stable operations.
What do you dislike or think could be improved?
As we have only completed the migration and have not yet fully started using the authorization functionality, it is still too early for us to identify specific areas for improvement. We first need to clarify a few points from our side and gain more hands-on experience with HSIA 2.0.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Yerdaulet K. from Hoteza replied
Dear Partner, Thank you for sharing your feedback following the recent transition to HSIA 2.0! We are glad to know that the migration went swiftly and smoothly with minimal disruption, ensuring immediate operational stability for your property. Seamless cutovers and zero guest impact are core standards for our engineering and onboarding teams. As you begin exploring the full capabilities of HSIA 2.0 and the authorization workflows, please do not hesitate to reach out to our team. We would be more than happy to walk you through any configuration questions, share best practices, or provide hands-on assistance whenever you need it. We look forward to supporting your team as you gain more experience with the platform! Best regards, The Hoteza Team

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