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Review of SiteMinder

10
Great Tool!
Manager from 25-49 room in Playa Samara (Costa Rica)
Verified
2 months ago
Products Reviewed
Channel Managers
Booking Engine
Website Design
What do you like most?
SiteMinder has all the tools for your daily order and success. For sure this software helps a lot. Try it.
What do you dislike or think could be improved?
Customer Service, sometimes we need to wait for an answer or sometimes is hard to find the answer by phone.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
3.0/5
ROI
5.0/5
Implementation
5.0/5
[email protected] . from SiteMinder replied
Hi Bryan, We truly appreciate your feedback and are delighted to hear that SiteMinder has been instrumental in your daily operations. However, I understand that our customer service hasn't met your expectations at times, and we're committed to improving that experience for you. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D

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