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Review of Hotelchamp

10
115x ROI in 30 Days — Hotelchamp Transformed Our Direct Booking Strategy
Director of Sales & Marketing from 200 to 499 room Airport/Conference Hotels in Sanur Kaja (Indonesia)
Verified
3 months ago
Products Reviewed
Direct Booking Tools
What do you like most?
The results speak for themselves. Within just 30 days, Hotelchamp's Convert system contributed direct revenue at The Meru Sanur — representing 56% of our total website revenue — delivering an extraordinary 115x return on our monthly investment. What we appreciate most is how Hotelchamp addresses one of the hospitality industry's most persistent challenges: OTA dependency. By converting organic website traffic into direct bookings, the platform meaningfully shifts revenue away from high-commission channels and back to the property. The onboarding support, the personalization tools, and the conversion mechanics are all intuitive and well-designed for hotel operations teams. For a resort like The Meru Sanur, where we are actively pursuing a direct booking strategy as part of a broader revenue diversification initiative, Hotelchamp has proven to be an invaluable partner — not just a vendor.
What do you dislike or think could be improved?
We would love to see more granular analytics on visitor segmentation and conversion funnel drop-off points, which would help us further optimize campaign targeting and push our conversion rate upward.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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