A Revenue Manager's Guide to Using Personalisation to Increase Direct Revenue
Ratings Snapshot
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Ranked #4 out of 44 in Direct Booking Tools
Hotelchamp has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn moreHotelchamp Convert Overview
Hotelchamp Convert Overview
Tailor your hotel website to your guests. Show them why they should book with you and convert them on your direct channel. Designed for ease of use while giving you in-depth customisation and personalisation options.
About Hotelchamp View website
Founded in 2015 | Headquarters in Amsterdam Netherlands | 19 employeesWe give you the power to own the full guest experience again. Start to end. To truly tailor each stay to the needs of your guests. With solutions that are so ea...
Other Products by Hotelchamp
Integrates with
- Property Management Systems
- Digital Marketing Agencies
- Reputation Management
What customers love about Hotelchamp Convert
- Very flexible - Multi property - Easy to customize - Easy price comparison with 3rd parties - Team is open to suggestions
Revenue Manager
Excellent software to increase conversion and drive direct bookings. The tools/pop-ups will persuade your guests to book your rooms. It informs guests, compares rates and create an urgency to book directly. Moreover it...
Director of Revenue & Distribution
The new extranet is well designed which means the hotelier can set up smart notifications themselves. It is easy and quick.
Expert Q&A and Partner Recommendations
What does this product or service do well?
We are using the tool in some of our properties. There is always good support from the team. The tool is working fine for the direct booking tools, homepage and the booking engine. Always innovative information from the team.
by Elisabeth Hartmann (VAMED Vitality World) on December 01, 2021
See more answers (4)What differentiates this product or service from the competition?
The tool is very simple to use and it is a tool which is really focused on getting in touch with the guests and improving the guest and booking quality. We are very happy with the tool and keep on improving our quality!
by Elisabeth Hartmann (VAMED Vitality World) on December 01, 2021
See more answers (4)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Using the tool is in any case positive. You can inform guests about important facts, you can improve bookings and get in touch with your customers. Alyways new information from the team to improve quality.
by Elisabeth Hartmann (VAMED Vitality World) on December 01, 2021
See more answers (4)Features
Clients & references
References & testimonials
Hotelchamp is one of the most comprehensive innovators in direct booking solutions.
Great tool and customer support—so it's not just the software you get, but also the support of the Hotelchamp team working with you creating solutions. It is a great product and the tool is evolving...
Case studies
Awards & Certifications
Hotelchamp doesn’t have any awards or certifications
Active Markets
- Central America
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- Netherlands
- Germany
- United Kingdom
- Switzerland
- Austria
- Singapore
- Hong Kong
- France
December 13, 2022
Hotelchamp Convert Review: The website interaction design did help us to promote our special offer or information and generated more dire...
Distribution Manager from Luxury Hotels in (Hong Kong)
What do you like most?
The message box with auto email forward and telephone information, the count down pop up and the pop up banner.
What do you dislike or think could be improved?
Traditional and Simplified Chinese setup can be review and modify since we have experience some technical issue before. and perhaps can have more interaction methods in order to attract guest to book and ...
December 13, 2022
Hotelchamp Convert Review: Direct Booking and Metasearch partner of high skill set and relevance
COO from Branded Hotels in Kuala Lumpur (Malaysia)
What do you like most?
Hotelchamp are well equipped in skill and systems to ensure that the consumers and guests are being driven to experience a direct booking. The metasearch and ad tech will ensure that the drive towards the...
What do you dislike or think could be improved?
In times where situations and programs change rapidly we must see the opportunities for us more swiftly. monthly reports may be too long apart and should be considered to be shortened. Relevance and sugge...
December 09, 2022
Hotelchamp Convert Review: Hotelchamp is a very effective platform.
Digital Marketing Manager from Resorts in St. Julians (Malta)
What do you like most?
Hotelchamp is a very effective tool that has been quite useful for our department in terms of roi. What I like most is that communication with Hotelchamp is humanised - no bots assisting you, but real peo...
What do you dislike or think could be improved?
I cannot think of anything as yet, I am still discovering all the features but so far, all of my needs have been met with this great tool.
December 09, 2022
Hotelchamp Convert Review: Guests' targeting as per their need
Director of Marketing from Resorts in Marrakech (Morocco)
What do you like most?
the design of the pop-ups the report and statistics Guests' targeting as per their need
What do you dislike or think could be improved?
More tailromade follow up More assistance in creating messages and pop-ups
December 09, 2022
Hotelchamp Convert Review: Guest retention success
Revenue & Reservations Manager from Resorts in Saint-Aubin (Jersey)
What do you like most?
Since we first started using Hotelchamp we have found the help and support from them excellent. They always schedule a monthly or quarterly call to catch up with us and discuss the performance of any prev...
What do you dislike or think could be improved?
At the moment we are happy with the way things are as Hotelchamp are constantly updating and improving both overall and UI interfaces to make it easier for all.
December 07, 2022
Hotelchamp Convert Review: Direct bookings add-on
Sales & Marketing Manager from Resorts in Biograd na Moru (Croatia)
What do you like most?
Hotelchamp has significantly helped our business to grow through smart-designed interactions that helped us achieve the best conversion possible. Hotelchamp customer service has helped us with everything ...
What do you dislike or think could be improved?
Everything we communicated with the Hotelchamp team and our success manager has been amazing including all the help with understanding the platform and creating necessary tools to attract new customers an...
Pricing
Recent News & Content
Resources & reports
OTA Insight (Rate Insight)
Rate Shopping & Market IntelligenceMake smarter pricing decisions. Get real-time rate intelligence with the industry’s leading hotel rate shopper.
Digital Marketing Manager in Edinburgh (United Kingdom)
I like that Hotel Champ isn't just a product, but a managed service. The team is results driven and focused meaning less work for our team.