Hotelchamp Convert

Ranked 2 (out of 35) in Direct Booking Tools

Direct Booking Tools

Create personalised, engaging experiences.

Ratings Snapshot

Certificate of Excellence
Read 56 reviews
91%
Recommend
HTR Score icon
HT SCORE
97 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Reviews Summary

Ranked #2 out of 35 in Direct Booking Tools

Ease of Use
4.3/5
ROI
4.2/5
Implementation
4.6/5
Customer Support
4.7/5
Verified Customer Support

Hotelchamp has opened its internal systems to

Learn more
Most popular for
  • City Center 12 verified reviews
    93%
  • Resort 11 verified reviews
    95%
  • Boutique 11 verified reviews
    88%
  • Branded 7 verified reviews
    93%
  • Hostel 6 verified reviews
    90%
  • Serviced Apartment 1 verified reviews
    100%

Hotelchamp Convert Overview

Hotelchamp Convert Overview

Tailor your hotel website to your guests. Show them why they should book with you and convert them on your direct channel. Designed for ease of use while giving you in-depth customisation and personalisation options.

About Hotelchamp View website

Founded in 2015 | Headquarters in Amsterdam Netherlands | 60 employees

We give you the power to own the full guest experience again. Start to end. To truly tailor each stay to the needs of your guests. With solutions that are so ea...

Other Products by Hotelchamp

Integrates with

  • Booking Engine
  • Central Reservations Systems
  • Channel Managers
Browse integrations (31 verified)

What customers love about Hotelchamp Convert

Like 91% recommend

Digital Marketing Manager from City Center in Edinburgh (United Kingdom)

I like that Hotel Champ isn't just a product, but a managed service. The team is results driven and focused meaning less work for our team.

- Very flexible - Multi property - Easy to customize - Easy price comparison with 3rd parties - Team is open to suggestions

Revenue Manager from City Center

Excellent software to increase conversion and drive direct bookings. The tools/pop-ups will persuade your guests to book your rooms. It informs guests, compares rates and create an urgency to book directly. Moreover it...

Director of Revenue & Distribution

The new extranet is well designed which means the hotelier can set up smart notifications themselves. It is easy and quick.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Hotelchamp is the perfect software to increase direct bookings by highlighting the strengts and advantages of our customers to specific target groups. Special offers and current information can also be placed in the Tools to draw users' attention directly to them.

by Michaela Kattner (TOURISMUSEXPERTEN) on September 10, 2021

See more answers (1)
Question:

What differentiates this product or service from the competition?

Answer:

Using the software is very intuitive and simple. New tools are regularly designed, tailored to the needs of customers. Hotelchamp's customer support is also worthy of special mention - always quick, beyond helpful and very proactive!

by Michaela Kattner (TOURISMUSEXPERTEN) on September 10, 2021

See more answers (1)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Through Hotelchamp, the user stays on the hotel's website and converts more quickly to a direct online booking. Based on our customers' data, we can confirm that users are less likely to migrate to other sites and comparison portals, and instead complete the booking.

by Michaela Kattner (TOURISMUSEXPERTEN) on September 10, 2021

See more answers (1)
User avatar image User avatar image
Recommended by

Features

  • OTA Parity Live Feed
  • Parity Reports
  • Surge Alerts
  • Pop-up Messages
  • Custom Segment Messaging
  • Messaging Analytics
  • Live Chat
  • Facebook Messenger Integration
  • Review compilation widget
  • Price Comparison
  • Analytics dashboard
  • Metasearch Survelliance
  • Instant redeemable rewards

Want to go behind the scenes and see how Hotelchamp Convert works?

Clients & references

References & testimonials

Testimonial avatar
Hotelchamp is one of the most comprehensive innovators in direct booking solutions.
Terence Fong Digital Marketing Manager at the Hotel ICON
Testimonial avatar
Great tool and customer support—so it's not just the software you get, but also the support of the Hotelchamp team working with you creating solutions. It is a great product and the tool is evolving...
Emir Boro Digital Marketing Consultant at the Hotel Sofitel Legend The Grand Amsterdam

Featured partners

Brand image
Brand image
Brand image
Brand image
Brand image
Brand image

Awards & Certifications

techAwards empty image

Hotelchamp doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Netherlands
  • Germany
  • United Kingdom
  • Austria
  • Switzerland
  • France
  • Italy
  • Denmark

56 Verified Hotelchamp Reviews

Likelihood to Recommend
Filter by property type
Filter by geography

Sep 16, 2021

Hotelchamp Convert Review: First class support

Commercial Manager from City Center in Amsterdam (Netherlands)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Working personally with HotelChamp for nearly three years has made me a power user of the Direct Booking Tools HC provides. The tools make our website more flexible, user friendly and they drive higher co...

What do you dislike or think could be improved?

As they are creating many more tools, improving automation between HC and other parties (e.g. in e-mail marketing) is still work in progress.

Customer Support
5
Ease of Use
4
Value for money
n/a
Implementation
n/a

Sep 16, 2021

Hotelchamp Convert Review: Highly recommend

Marketing Manager from City Center in (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Hotelchamp has helped us increase direct bookings right from implementation. - Easy to use - Great customer service who not only resolve any queries but offer quality suggestions and recommendations ...

What do you dislike or think could be improved?

Sensitivity of exit messages (cursor activity which counts as an 'exit') could perhaps be improved on but nothing else I can think of.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Sep 15, 2021

Hotelchamp Convert Review: Exceptional Product & Service

Marketing Manager from Branded in Auckland (New Zealand)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

This is such a flexible and innovative product. Tools are easily customised to match your corporate branding. We enjoy excellent and very responsive customer service from our Hotelchamp Account Manager, a...

What do you dislike or think could be improved?

No drawbacks I can think of at this point in time. To date, I'm very pleased with the Hotelchamp Tool Suite and find Remco is very open to responding to feedback as we move along, often finding a workable...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Sep 14, 2021

Hotelchamp Convert Review: Great product and excellent customer support

Manager from Hostel in (United Kingdom)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

- Very simply and easy to use software - Great account management, if you have any issues with the platform there's always help at hand - Great reporting

What do you dislike or think could be improved?

More granular reports would be useful and more customisation on the shape and style of the pop-ups would be very cool.

Customer Support
4
Ease of Use
4
Value for money
4
Implementation
4

Sep 14, 2021

Hotelchamp Convert Review: Increase conversion and impression

Manager, eCommerce from Branded in (Hong Kong)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- Easy to manage in the backend and good UI - Various tools to be used for different objective - Speedy support from Hotelchamp team

What do you dislike or think could be improved?

Not at the moment. If there is anything that came up in my mind where it is suitable for our hotel, just speak and they will address our needs as always!

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Sep 14, 2021

Hotelchamp Convert Review: Great solution

Marketing Manager from Hostel in Antibes (France)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The tool is easy to use and bring nice results. It allows us to display the right message at the right time to the right guest without annoying them. Also, the customer support of HotelChamp is really re...

What do you dislike or think could be improved?

The back office at some point can be enhance. We are in discussion with HotelChamp for this and it is nice to see that they are taking into consideration our recommendations

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5

Pricing

Monthly subscription (/room/month)

Recent News & Content

Resources & reports

Profile empty

Hotelchamp doesn’t have any free e-books or reports available

Popular Hotelchamp Convert Integrations

View all (31 Hotelchamp Integrations)