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Hotelchamp Convert
4.6 (114 REVIEWS)
HT Score
84 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Elisabeth, Sophie, Chris + 4 more experts recommend Hotelchamp
Read RecommendationsHotelchamp Convert
Ranked 5 (out of 51) in Direct Booking Tools
Start increasing your direct bookings with personalisation that converts. With the help of Hotelchamp Convert, on average, our customers see an increase in direct bookings of 36% and ROI of 40x.
92% recommended by 108 hotels
Sofitel, Langham, Corinthia Hotels & 105 others
Bell - AI powered product analyst
I analyzed all of Hotelchamp’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Hotelchamp for its effective tools that significantly increase direct bookings and enhance website conversions. The product's personalization options, robust targeting features, and seamless integration capabilities are highly praised, helping improve customer experience and revenue. However, some users note the need for more detailed analytics, additional template options, and better backend usability. Hotelchamp's proactive support team and continual product improvements are additional positive aspects highlighted by users.
Sofitel, Langham, Corinthia Hotels & 105 others
Read their reviewsWhat Types of Hotels Hotelchamp is Popular For
Size
2 | X-Small (1-9 room)
4 | Small (10-24 room)
30 | Mid-Sized (25-74 room)
37 | Large (75-199 room)
46 | X-Large (200+ room)
Country
17 | Netherlands
16 | Germany
14 | United Kingdom
11 | Austria
9 | Switzerland
5 | Thailand
5 | United States of America
4 | Singapore
3 | Italy
3 | France
2 | Denmark
2 | Croatia
2 | China
2 | New Zealand
2 | India
2 | Sri Lanka
2 | Malta
1 | Hong Kong
1 | Turkey
1 | Spain
1 | Mexico
1 | Brazil
1 | Australia
1 | Morocco
1 | Israel
1 | United Arab Emirates
1 | Malaysia
1 | Indonesia
1 | Finland
1 | Vietnam
Type
68 | Luxury Hotels
62 | Boutiques
49 | City Center Hotels
41 | Bed & Breakfast & Inns
40 | Branded Hotels
30 | Resorts
26 | Limited Service & Budget Hotels
24 | Airport/Conference Hotels
8 | Extended Stay & Serviced Apartments
8 | Hostels
5 | Vacation Rentals & Villas
2 | Casinos
Region
81 | Europe
19 | Asia Pacific
6 | North America
3 | Oceania
3 | Middle East
1 | South America
1 | Africa
Category
114 | Direct Booking Tools
16 | Website Design
9 | Hotel Metasearch Management Software
4 | Booking Engine
Didn’t find what you were looking for?
What is Hotelchamp?
Founded in 2015 | Headquarters in Amsterdam (Netherlands) | 19 employees
Hotelchamp Convert is a conversion rate optimization platform specifically designed for the hospitality industry. This powerful tool helps hotels increase direct bookings by creating personalized and engaging messages tailored to individual website visitors. Utilizing robust targeting features, Hotelchamp Convert allows hoteliers to display custom messages that encourage guests to book directly, thereby boosting revenue and improving customer experience.
The platform seamlessly integrates with existing hotel systems, ensuring a smooth implementation process. Its user-friendly interface offers in-depth customization and personalization options, making it simple for hotel staff to create effective, tailored messaging. While users have noted the need for more detailed analytics and additional template options, the proactive support team and ongoing product improvements ensure a continually enhancing experience. Overall, Hotelchamp Convert is an essential tool for hoteliers looking to optimize their direct booking channels and enhance website conversions.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Hotelchamp products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Hotelchamp Reviews Analyzed: 110
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Hotelchamp Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Hotelchamp
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Hotelchamp's Provided Description:
"Build effective, personalised messaging with conversion focussed templates that engage your guests and encourage them to book direct with you. Show them why they should book with you and convert them on your direct channel. Designed for ease of use while giving you in-depth customisation and personalisation options."
FAQs
Capabilities
Pre-Built Templates
Pre-Built Templates
Easily set up seasonal offers, personalised notifications or demand based messages with Hotelchamp's curated templates.
Personalized Content
Personalized Content
Your front desk isn't static—why should your hotel website be? Build effective, personalised content for your guests which engage with them to book direct.
Autopilot Conversion Messaging
Autopilot Conversion Messaging
Analysing hundreds of data points in real time, Autopilot shows relevant messaging for your guests for higher website conversion.
eCommerce Insights
eCommerce Insights
Uncover missing information about your guests. By compiling data from website visitors, we unlock information about your guest segmentation and behaviour on your direct channel.
Mobile Optimized
Mobile Optimized
Optimise for conversion of visitors on mobile devices. Convert on the go or let guests finalise their booking on their favourite device.
Native Notifications
Native Notifications
Use messaging that fluidly integrates with your website and doesn't distract your guests with pop-up notifications.
Design Flexibility
Design Flexibility
Built to match your brand, not ours. Customise colours and incorporate existing design elements and photos to seamlessly match your website’s visual identity and brand.
GDPR Compliant
GDPR Compliant
Don't worry about data privacy. We've got your back with the only fully GDPR compliant solution on the market.
60+ Targeting Options
60+ Targeting Options
Cater your campaigns to the right audience at the right time. Target early bird vs last minute, business vs leisure, Black Friday vs Easter holiday.
Loyalty & Booking Benefits
Loyalty & Booking Benefits
Use well known IBE elements such as Price Comparison to highlight booking benefits and drive loyalty signups.
Saved Search
Saved Search
Allow guests to save their current search. Send their selection to their email so they can return later and continue where they left off.
Capture & Sync Emails to Your CRM
Capture & Sync Emails to Your CRM
Capture visitors' emails and expand your subscriber base with automatic CRM syncing. Use offers, exclusive discounts and promo codes in a variety of messaging formats.
AI Persuasion Writing Tool
AI Persuasion Writing Tool
Create scroll-stopping messaging in just a couple of clicks. Designed specifically for hotels, Hotelchamp's AI Persuasion Writer uses compelling conversion copywriting techniques and behavioural psychology principles to grab your guests' attention.
AI-Powered Translations
AI-Powered Translations
Easily and quickly translate your messages into the languages you choose, saving you time and money and adding personalisation to your hotel's website.
Features
Conversion Boosters
4/5 features
Personalization
4/5 features
Offers & Promotions
4/5 features
Rate Monitoring & Parity
4/5 features
Messaging & Communication
4/5 features
Rewards & Loyalty
4/5 features
Analytics & Performance
4/5 features
Hotelchamp Reviews Summary
Ease of Use
4.4/5
Customer Support
4.8/5
ROI
4.4/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Hotelchamp Convert is the #4 most trending product in the Direct Booking Tools category (out of 51) and the #216 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHotelchamp has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Hotelchamp Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
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Hotelchamp Case Studies
References
"Hotelchamp is a very effective tool. What I like most is that communication with Hotelchamp is humanised - no bots assisting you, but real people who make your success as their own."
Ritianne Muscat
Corinthia St George's Bay
"We have found Hotelchamp invaluable in keeping our guests on our websites longer. This ultimately resulted in an increase in direct bookings that may have otherwise probably gone to an OTA site."
Anthony Rawlings
Revenue & Reservations Manager @
Premier Inn Jersey St Helier (Charing Cross) Hotel
"Easy setup, great support and good results make Hotelchamp a great partner in driving more direct bookings."
Robert Broeck
Digitalisation Manager @
Hotel Berlin Berlin
"We get a lot more inquiries and bookings without spending huge sums on marketing. Our database has increased by around 25 percent in one year. We really didn't expect this much success."
Karl Manfredi
Co-owner @
Terra - The Magic Place
"User-friendliness, visual editing, responsive quality, cost efficiency and great support. All of this is a game-changer for hoteliers who did not possess the technical knowledge to build and design a good website."
Ratchaya Termsilkanok
Vice President - Revenue & E-commerce @
Cross Hotels & Resorts (APAC Head Office)
"Great tool and customer support—so it's not just the software you get, but also the support of the Hotelchamp team working with you creating solutions. It is a great product and the tool is evolving with new features. This is also pushing us forward to reconsider our new investment plans and strategies to stay competent and compatible with the tool."
Emir Boro
Digital Marketing Consultant @
Sofitel Legend The Grand Amsterdam
"Hotelchamp is one of the most comprehensive innovators in direct booking solutions."
Terence Fong
Digital Marketing Manager @
Hotel ICON
Featured Customers
More Products by Hotelchamp
Hotelier Rating
Looking for specific info?
9
The best hotel solution tech company.
Digital Marketing Manager from 500+ room Bed & Breakfast & Inn in (Thailand)
Verified
2 months ago
The team at Hotelchamp is incredibly supportive, helpful, and responsive. They have consistently provided quick responses and assistance whenever needed. The platform itself is clean, user-friendly, and offers the flexibility to request customizations, which has been a huge advantage for us. Additionally, we've noticed a significant improve...
Thailand
Thailand
Digital Marketing Manager
X-Large Hotel
10
Excellent Booking Engine with Direct Booking Optimization
VP Strategy & Digital Transformation from 500+ room Bed & Breakfast & Inn in (Thailand)
Verified
6 months ago
Hotelchamp's booking engine is user-friendly and highly intuitive, making it easy for guests to navigate and complete their bookings. The direct booking tool is particularly impressive, as it offers dynamic personalization features that help to increase conversion rates and drive more direct bookings. The customer support team is responsive...
Thailand
Thailand
VP Strategy & Digital Transformation
X-Large Hotel
10
Excellent customer service and considerable growth achieved.
Marketing from 25-49 room Luxury Hotel in (United Kingdom)
Verified
6 months ago
Beatriz is beyond supportive, nothing is too much trouble and her guidance has been invaluable in us achieving substantial growth in direct business.
United Kingdom
United Kingdom
Marketing
Mid-Sized Hotel
9
Personalization of webpage
Distribution and E-Commerce Manager from 100 to 199 room City Center Hotel in Vienna (Austria)
Verified
9 months ago
The integration process was very easy and the whole system is very intuitive. We are very impressed by the quick help we always receive from customer support for any questions we have. We have already seen some great results in the two months we have been working with Hotelchamp
Austria
Austria
Distribution and E-Commerce Manager
Large Hotel
10
Together with Hotel Champ, we are very happy to be working with HotelTechReport.
Assistant to GM from 50-74 room Bed & Breakfast & Inn in Seefeld in Tirol (Austria)
Verified
9 months ago
More user interaction on the Website, Customer friendly and very efficient and easy to work with. The direct bookings have gone up and we are receiving better conversion. The price comparison is all good!
Austria
Austria
Assistant to GM
Mid-Sized Hotel
10
Easy peasy lemon squeezy
Director from 5 to 9 room Branded Hotel in Amsterdam (Netherlands)
Verified
2 years ago
The support I get from my account manager. There isn't anything I can't ask for help. Not just by the AM, but by their tech team.
Netherlands
Netherlands
Director
X-Small Hotel
10
HotelChamp provides amazing product, service and support.
Senior Marketing Services Manager from 200 to 499 room Luxury Hotel in Boston (United States of America)
Verified
2 years ago
We utilize HotelChamp to increase direct bookings, highlight specific offers and to share important information. The communication is always timely and clear and their insights are always super helpful on deciding strategy and design.
United States of America
United States of America
Senior Marketing Services Manager
X-Large Hotel
9
Hotelchamp provides an easy to use tool and 5* customer service
Manager Revenue and Busiiness Performance from 200 to 499 room Boutique in Amsterdam (Netherlands)
Verified
2 years ago
We work with Hotelchamp to personalize our website and booking engine which ultimately results in an increased conversion. While their tool is very intuitive and easy to use, their customer serive is the real differentiator. They proactively suggest and build interactions for us and make improvements to their tool continously.
Netherlands
Netherlands
Manager Revenue and Busiiness Performance
X-Large Hotel
9
Great tool to push conversions and reach customers directly on the website
Head of Marketing & PR from 200 to 499 room Bed & Breakfast & Inn in Hamburg (Germany)
Verified
2 years ago
Hotelchamp is an exceptional direct booking tool that stands out due to its versatility. It caters to the specific needs of customers, whether they are running a small boutique hotel or a large hotel chain. The platform takes an innovative approach by continuously monitoring the market and valuing customer feedback. The support team's techn...
Germany
Germany
Head of Marketing & PR
X-Large Hotel
8
We only use Interactions from Hotelchamp.
from 50-74 room Boutique in Adelboden (Switzerland)
Verified
2 years ago
The interactions can be designed very flexibly and individually. The support from Hotelchamp and the exchange with support is very helpful and is very much appreciated.
Switzerland
Switzerland
Mid-Sized Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
We are using the tool in some of our properties. There is always good support from the team. The tool is working fine for the direct booking tools, homepage and the booking engine. Always innovative information from the team.
Showing all answers to: "What does this product or service do well?"
We are using the tool in some of our properties. There is always good support from the team.
The tool is working fine for the direct booking tools, homepage and the booking engine.
Always innovative information from the team.
Hotelchamp is a breath of fresh air in the hospitality space. Affordable, easy to use and most importantly a team behind the scenes that really understand hoteliers and their needs! The templated website service they provide is brilliant!
Hotelchamp's range of services has been pivotal in ensuring hoteliers get the best chance of grasping core digital marketing function, empowering them to accelerate their conversion goals and communicate effectively with guests.
Hotelchamp is the perfect software to increase direct bookings by highlighting the strengts and advantages of our customers to specific target groups. Special offers and current information can also be placed in the Tools to draw users' attention directly to them.
Hotelchamp offers us a way to optimize the guest experience for our hotel clients. We can optimally highlight targeted information and offers on the website. This way, the guest receives relevant information and offers perfectly tailored to them.
The Hotelchamp support supports us with any questions and regularly shows us new ways to use the tools
Question:
What differentiates this product or service from the competition?
Answer:
The tool is very simple to use and it is a tool which is really focused on getting in touch with the guests and improving the guest and booking quality. We are very happy with the tool and keep on improving our quality!
Showing all answers to: "What differentiates this product or service from the competition?"
The tool is very simple to use and it is a tool which is really focused on getting in touch with the guests and improving the guest and booking quality.
We are very happy with the tool and keep on improving our quality!
There is no jargon, no complicated processes and a team that go above and beyond to solve hoteliers problems. Working with them as a partner, it is very evident how much passion they have to deliver.
We have been dealing with Hotelchamp for some time now, and find them to be a focused, driven company that excels at identifying customer needs and delivering a product suite that not only demystifies the digital marketing toolset, but also provides human assistance to accompany their product.
Using the software is very intuitive and simple. New tools are regularly designed, tailored to the needs of customers. Hotelchamp's customer support is also worthy of special mention - always quick, beyond helpful and very proactive!
The setup process is simple and fast. The Hotelchamp Support response times are very fast and efficient. In addition, new tools are available on a regular basis that are ideally suited to the needs of hotels. With predefined color values and fonts, new tools immediately adapt to the hotel's CD.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Using the tool is in any case positive. You can inform guests about important facts, you can improve bookings and get in touch with your customers. Alyways new information from the team to improve quality.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Using the tool is in any case positive.
You can inform guests about important facts, you can improve bookings and get in touch with your customers.
Alyways new information from the team to improve quality.
If you are looking to reduce costs, but not quality for your website needs, Hotelchamp is your answer. The team have extensive experience and it really shows. Take a look, you will not be disappointed
There are many products out there to cover the same set of services that Hotelchamp provides, but if you are looking for a product that just does what it is meant to do without any complexities or steep learning curves, give this a try. Our mutual customers have become empowered to do more for themselves with tangible results/ ROI thanks to Hotelchamp's range of products.
Through Hotelchamp, the user stays on the hotel's website and converts more quickly to a direct online booking. Based on our customers' data, we can confirm that users are less likely to migrate to other sites and comparison portals, and instead complete the booking.
Take your business to the next level, use the opportunity of the targeted information possibilities and also learn on the basis of your data where you can improve your online processes, this saves you a lot of time in which your employees can take better care of the guests on site.
Recommended by
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News
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How Future Inns Hotels Attracted Last-Minute Direct Bookings With Flexible Offers
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Hotelchamp Offers Hotels The Chance To Win A Brand New Website To Help Strengthen Their Direct Channel
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Hotelchamp Launches Online Stores for Hoteliers And A New Library Of Conversion Optimised Hotel Website Templates
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Hotelchamp Integrations
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Verified Support
Hotelchamp has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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