Hotelchamp Convert

Ranked 2 (out of 35) in Direct Booking Tools

Direct Booking Tools

Create personalised, engaging experiences.

Ratings Snapshot

Certificate of Excellence
Read 69 reviews
91%
Recommend
HTR Score icon
HT SCORE
99 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #2 out of 35 in Direct Booking Tools

Ease of Use
4.3/5
ROI
4.2/5
Implementation
4.6/5
Customer Support
4.8/5
Verified Customer Support

Hotelchamp has opened its internal systems to

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Most popular for
  • City Center 15 verified reviews
    92%
  • Resort 15 verified reviews
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  • Boutique 11 verified reviews
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  • Branded 10 verified reviews
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  • Hostel 5 verified reviews
    92%
  • Bed & Breakfast 1 verified reviews
    80%
  • Serviced Apartment 1 verified reviews
    100%
  • Extended Stay 1 verified reviews
    100%
  • Airport/ conference 1 verified reviews
    90%

Hotelchamp Convert Overview

Hotelchamp Convert Overview

Tailor your hotel website to your guests. Show them why they should book with you and convert them on your direct channel. Designed for ease of use while giving you in-depth customisation and personalisation options.

About Hotelchamp View website

Founded in 2015 | Headquarters in Amsterdam Netherlands | 19 employees

We give you the power to own the full guest experience again. Start to end. To truly tailor each stay to the needs of your guests. With solutions that are so ea...

Other Products by Hotelchamp

Integrates with

  • Booking Engine
  • Central Reservations Systems
  • Channel Managers
Browse integrations (33 verified)

What customers love about Hotelchamp Convert

Like 91% recommend

Digital Marketing Manager from City Center in Edinburgh (United Kingdom)

I like that Hotel Champ isn't just a product, but a managed service. The team is results driven and focused meaning less work for our team.

- Very flexible - Multi property - Easy to customize - Easy price comparison with 3rd parties - Team is open to suggestions

Revenue Manager from City Center

Excellent software to increase conversion and drive direct bookings. The tools/pop-ups will persuade your guests to book your rooms. It informs guests, compares rates and create an urgency to book directly. Moreover it...

Director of Revenue & Distribution

The new extranet is well designed which means the hotelier can set up smart notifications themselves. It is easy and quick.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Hotelchamp is a breath of fresh air in the hospitality space. Affordable, easy to use and most importantly a team behind the scenes that really understand hoteliers and their needs! The templated website service they provide is brilliant!

by Sophie Cartwright (Guestline) on November 19, 2021

See more answers (3)
Question:

What differentiates this product or service from the competition?

Answer:

There is no jargon, no complicated processes and a team that go above and beyond to solve hoteliers problems. Working with them as a partner, it is very evident how much passion they have to deliver.

by Sophie Cartwright (Guestline) on November 19, 2021

See more answers (3)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If you are looking to reduce costs, but not quality for your website needs, Hotelchamp is your answer. The team have extensive experience and it really shows. Take a look, you will not be disappointed

by Sophie Cartwright (Guestline) on November 19, 2021

See more answers (3)
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+ 1 recommend
Recommended by

Features

  • OTA Parity Live Feed
  • Parity Reports
  • Surge Alerts
  • Pop-up Messages
  • Custom Segment Messaging
  • Messaging Analytics
  • Live Chat
  • Facebook Messenger Integration
  • Review compilation widget
  • Price Comparison
  • Analytics dashboard
  • Metasearch Survelliance
  • Instant redeemable rewards

Clients & references

References & testimonials

Testimonial avatar
Hotelchamp is one of the most comprehensive innovators in direct booking solutions.
Terence Fong Digital Marketing Manager at the Hotel ICON
Testimonial avatar
Great tool and customer support—so it's not just the software you get, but also the support of the Hotelchamp team working with you creating solutions. It is a great product and the tool is evolving...
Emir Boro Digital Marketing Consultant at the Hotel Sofitel Legend The Grand Amsterdam

Featured partners

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Awards & Certifications

techAwards empty image

Hotelchamp doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Netherlands
  • Germany
  • United Kingdom
  • Austria
  • Switzerland
  • France
  • Italy
  • Denmark

69 Verified Hotelchamp Reviews

Likelihood to Recommend
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November 26, 2021

Hotelchamp Convert Review: Great tool for marketing purposes

Online Marketing from Resort in Kaprun (Austria)

Recommend 9/10
Full blue star
Full blue star
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Half blue star

What do you like most?

Review from a satisfied customer :-) - to generate even more direct bookings - for marketing promotions - increase additional sales - get more guest reviews

What do you dislike or think could be improved?

- Backend - could be more userfriendly - Reporting - automatic reports would be helpful Nothing else, we are super happy with the tool.

Customer Support
5
Ease of Use
3
Value for money
n/a
Implementation
5

November 16, 2021

Hotelchamp Convert Review: Increase in Conversion Rate and Visitor Retention

Digital Marketing & E-Commerce Manager from Resort in Vacoas-Phoenix (Mauritius)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

The hotelchamp team has always been very proactive in delivering the best user experience tools in order to increase the conversion rate on our website. Their technology is fast, they are always listening...

What do you dislike or think could be improved?

An increased focus on the script performance and definitely a closer attention to detail on the mobile performance. We know for sure people check for rates on their phone today and later book on desktop. ...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 15, 2021

Hotelchamp Convert Review: Great tool, great support

Recommend 10/10
Full blue star
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What do you like most?

HotelChamp functionality covers everything we need and more. The tool is user-friendly and can be customized for any need. The best part of working with HotelChamp is their service and support - shoutout ...

What do you dislike or think could be improved?

I believe that the preview functionality could be improved. It sometimes takes a few tries before the preview works. I would also like there to be an option to be taken directly to the page that will prev...

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
n/a

November 15, 2021

Hotelchamp Convert Review: Provides useful and new tools to enhance user experiences

Recommend 8/10
Full blue star
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Empty blue star

What do you like most?

The number of interaction tools that are available to choose from. With so many options it allows for customization, staying current with website users/visitors and creates new concepts and ideas from a e...

What do you dislike or think could be improved?

I think the preview option of the interactions could be improved - there are some instances (depending on which tool is used) where it is too slow to load. Another improvement is creating a dual mobile/de...

Customer Support
4
Ease of Use
4
Value for money
4
Implementation
4

November 02, 2021

Hotelchamp Convert Review: Great solutions and support

Manager Revenue and Business Performance from Airport/ conference in Amsterdam (Netherlands)

Recommend 9/10
Full blue star
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Full blue star
Half blue star

What do you like most?

Since we started the cooperation we have been very happy with the many possibilities in the platform as well as the personalized support. Adding new interactions from the library is so easy and they fit i...

What do you dislike or think could be improved?

Reporting is rather basic so far and could be improved. However, it is not a reporting tool, of course. For the sake of showing results to stakeholders it would be great to have some additional informatio...

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

October 28, 2021

Hotelchamp Convert Review: Excellent tool!

Recommend 8/10
Full blue star
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Full blue star
Empty blue star

What do you like most?

Makes it really easy to target guests and create effective ads., regardsless of it’s on mobile or desktop. They are always there to help when needed.

What do you dislike or think could be improved?

I don’t really think anything needs improving, but I would like to see more case studies and maybe notifications when a good period to promote is coming up, such as Black Friday.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

Pricing

Monthly subscription (/room/month)

Recent News & Content

Recent press releases

Resources & reports

Profile empty

Hotelchamp doesn’t have any free e-books or reports available

Popular Hotelchamp Convert Integrations

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SiteMinder Booking Engine

Drive more direct bookings to maximise your revenue. Connecting to our Booking Engine increases direct bookings by up to 43%. Connecting our Booking Engine to Google Hotels Ads increases bookings by up to 16%. Get more commission-free reservations through your hotel website and take charge of the guest experience

View all (33 Hotelchamp Integrations)