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10 months ago
Ratings Snapshot
92%
Recommend
#4
Popularity index
HT SCORE
87 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #4 out of 42 in Direct Booking Tools
Ease of Use
4.4/5
ROI
4.3/5
Implementation
4.6/5
Customer Support
4.8/5
Verified Customer Support
Hotelchamp has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
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Most popular for
Hotelchamp Convert Overview
Hotelchamp Convert Overview
Tailor your hotel website to your guests. Show them why they should book with you and convert them on your direct channel. Designed for ease of use while giving you in-depth customisation and personalisation options.
About Hotelchamp View website
Founded in 2015 | Headquarters in Amsterdam Netherlands | 19 employeesWe give you the power to own the full guest experience again. Start to end. To truly tailor each stay to the needs of your guests. With solutions that are so ea...
Other Products by Hotelchamp
1/6
Integrates with
- Property Management Systems
- Digital Marketing Agencies
- Reputation Management
Need a custom integration?
What customers love about Hotelchamp Convert
92% recommend
- Very flexible - Multi property - Easy to customize - Easy price comparison with 3rd parties - Team is open to suggestions
Revenue Manager
Excellent software to increase conversion and drive direct bookings. The tools/pop-ups will persuade your guests to book your rooms. It informs guests, compares rates and create an urgency to book directly. Moreover it...
Director of Revenue & Distribution
The new extranet is well designed which means the hotelier can set up smart notifications themselves. It is easy and quick.
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
We are using the tool in some of our properties. There is always good support from the team. The tool is working fine for the direct booking tools, homepage and the booking engine. Always innovative information from the team.
by Elisabeth Hartmann (VAMED Vitality World) on December 01, 2021
See more answers (4)
Question:
What differentiates this product or service from the competition?
Answer:
The tool is very simple to use and it is a tool which is really focused on getting in touch with the guests and improving the guest and booking quality. We are very happy with the tool and keep on improving our quality!
by Elisabeth Hartmann (VAMED Vitality World) on December 01, 2021
See more answers (4)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Using the tool is in any case positive. You can inform guests about important facts, you can improve bookings and get in touch with your customers. Alyways new information from the team to improve quality.
by Elisabeth Hartmann (VAMED Vitality World) on December 01, 2021
See more answers (4)
Recommended by
Elisabeth Hartmann
Junior Revenue Manager @ VAMED Vitality World
Sophie Cartwright
Social Media Manager @ Guestline
Chris Jones
Product Manager @ Guestline
Michaela Kattner
Junior Consultant Marketing & Communication @ TOURISMUSEXPERTEN
Michaela Kattner
Junior Consultant Marketing & Communication @ TOURISMUSEXPERTEN
Features
Clients & references
References & testimonials
Hotelchamp is one of the most comprehensive innovators in direct booking solutions.
Great tool and customer support—so it's not just the software you get, but also the support of the Hotelchamp team working with you creating solutions. It is a great product and the tool is evolving...
Featured partners
Case studies
Hotelchamp doesn’t have any case studies available
Awards & Certifications
Hotelchamp doesn’t have any awards or certifications
Active Markets
MARKETS SERVED
- Central America
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- Netherlands
- Germany
- United Kingdom
- Switzerland
- Austria
- Singapore
- Denmark
- Spain
January 31, 2022
Hotelchamp Convert Review: Simply unbeatable
Senior Online Marketing Manager from Resorts in Zürich (Switzerland)
Recommend
10/10
What do you like most?
The service from Hotelchamp and the cooperation on equal terms is simply unbeatable. Our personal contact person helps us immediately with all questions and requests and supports us wherever she can. The ...
What do you dislike or think could be improved?
If you want to advertise regular campaigns, deals and the like for your hotels, Hotelchamp is a valuable tool for planning, controlling and evaluating. Hotelchamp is particularly suitable if information i...
Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
December 17, 2021
Hotelchamp Convert Review: Userfriendly tool for Hotel Direct Conversion
Recommend
9/10
What do you like most?
Userfriendly tools that enable customisation on each property site within a chain that encourage direct conversion thru website commerce add-on functions, marketing tools that enhance the attractiveness ...
What do you dislike or think could be improved?
More self service functions tools that allow more customisation of the display on website and maybe add on more AB testing functionality.
Customer Support
4
Ease of Use
4
Value for money
4
Implementation
4
December 17, 2021
Hotelchamp Convert Review: Great tool and even better support team
VP Revenue Strategy from Resorts in Tambon Ao Nang (Thailand)
Recommend
10/10
What do you like most?
Extremely good support team ensuring we optimize the tool as much as we can. Great to tailor made our marketing message and increase our conversion for our website. Love the match rate vs meta search and ...
What do you dislike or think could be improved?
Nothing so far so good we re very happy about the tool we have implemented recently and which makes us we lot more efficient and drives more direct bookings
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
December 13, 2021
Hotelchamp Convert Review: Support was good anytime we need help. Good follow up by the team
Director of Sales & Marketing from City Center Hotels in Singapore (Singapore)
Recommend
10/10
What do you like most?
-No problems with the product -Direct messages at landing page help to provide quick information to bookers, encourage upsell, and prompt bookers to buy-ins
What do you dislike or think could be improved?
-Features were limited to plan signed up for. -Would be beneficial to try other features so to ascertain if other features are useful and helpful.
Customer Support
5
Ease of Use
4
Value for money
4
Implementation
5
December 13, 2021
Hotelchamp Convert Review: Just the best account management team ever
Communications Director from City Center Hotels in Singapore (Singapore)
Recommend
10/10
What do you like most?
Philip and Remco have been just about the most engaged vendors we have spoken to. Not only were they invested with our success, they made their solutions easy to understand and tweaked it specifically fo...
What do you dislike or think could be improved?
In circumstances that we had no control over, the pandemic didn't allow us to further continue implementing some solutions. They was further exacerbated by the issue of independent websites and larger cor...
Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
December 11, 2021
Hotelchamp Convert Review: Great tool for improving direct bookings
Cluster E-Commerce Manager from Other in Dubai (United Arab Emirates)
Recommend
10/10
What do you like most?
Great for improving conversions and driving direct bookings through personalization. I like that tools can be easily shown to different audience types , depending on the objective
What do you dislike or think could be improved?
More targeting options and more control over tool types. Allow for hyperlinks within tools , provide dashboards and reporting for a abandoned cart email tools
Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5
Pricing
Monthly subscription (/room/month)
Digital Marketing Manager in Edinburgh (United Kingdom)
I like that Hotel Champ isn't just a product, but a managed service. The team is results driven and focused meaning less work for our team.