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Review of Duve

10
Closer guest contact and easier check-in — but connectivity needs work
Front Office Agent from 200 to 499 room Branded Hotels in Sotogrande (Spain)
Verified
2 days ago
Products Reviewed
Upselling Software
Hotel Guest Apps
Contactless Check-in
What do you like most?
It helps us to keep a closer contact with guest, makes check in easier and gives us the possibility to upsell rooms, late check outs, early check ins or special request as order amenities.
What do you dislike or think could be improved?
Connectivity, sometimes you need to refresh the browser for the messages to come through. There is also an issue with the recognition of phone numbers, as sometimes it does not identify a number as valid and you need to put or delete void spaces between the country code and the actual number, I suggest to make the code as a selector and then the text box for the phone number.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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