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Review of TrustYou

10
Useful guest feedback overview, but navigation could be easier
ADJOINE DE DIRECTION from 50-74 room Branded Hotels in Lyon (France)
Verified
1 days ago
Products Reviewed
Reputation Management
What do you like most?
TrustYou provides a useful overview of guest feedback in one place, helping our hotel monitor guest satisfaction, identify trends, and improve the quality of our services and overall guest experience.
What do you dislike or think could be improved?
The platform could be improved by making navigation more intuitive and simplifying the analysis of guest reviews. More customizable reports and clearer performance indicators would help hotels save time and identify areas for improvement more easily.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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