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Review of Duve

10
Seamless guest journey that boosts revenue — daily reporting needs work
Director of IT from 75-99 room Airport/Conference Hotels in AlUla (Saudi Arabia)
Verified
1 days ago
Products Reviewed
Upselling Software
Hotel Guest Apps
Guest Messaging Software
What do you like most?
Maximizing guest satisfaction and hotel revenue relies on a seamless, three-stage guest journey: pre-check-in engagement, on-property experiences, and dynamic two-way communication. When these touchpoints align, hotels turn standard stays into highly profitable, five-star guest experiences. Duve offers these precise capabilities to help us achieve this goal.
What do you dislike or think could be improved?
One area for improvement in Duve is generating a daily report for the GM and HODs. This report should detail shortcomings or incomplete setups displayed on the dashboard so they can be discussed during the Daily Operational meeting.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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