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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of Guest Service

10
Enhancing our review score
Quality Manager from 200 to 499 room Branded Hotels in Oludeniz (Turkey)
Verified
2 years ago
Products Reviewed
Hotel Guest Apps
Staff Collaboration Tools
Guest Survey Software
What do you like most?
In my role as a quality manager within the hospitality industry, I have witnessed a remarkable transformation since integrating the SAAS hotel guest app platform into our operations. The real-time communication features have enabled our team to promptly address any quality concerns and guest feedback, ensuring that our commitment to service excellence remains unwavering. Moreover, the implementation of GuestService's survey feature and real-time NPS surveys has played a pivotal role in our success, leading to a notable increase in our hotel review points. This platform has truly elevated our quality management efforts, providing invaluable insights and empowering our team to consistently enhance our services.
What do you dislike or think could be improved?
Could be integrated with more review sites from Europe and all over the world. The more integrations are present the better.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
5.0/5
Implementation
5.0/5

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