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Review of alliants

10
Hotel App that changes the way we communicate
General Manager from 100 to 199 room Boutique Hotels in (United Kingdom)
Verified
5 years ago
Products Reviewed
Guest Messaging Software
Concierge Software
What do you like most?
Found efficiency in the way we work as we can message with all our guests and share tasks with the team in a fast and precise way. Our guests love the interaction and ease of execution. This also helped us in reducing payroll cost.
What do you dislike or think could be improved?
I guess adding different vendors to be linked to the app is the biggest challenge. Perhaps there should be a list of preferred vendors that are required for the set up and further ad hoc could be added later on. E.g Taxi company etc..
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.5/5
Implementation
5.0/5
Vickie M. from alliants replied
Hello Federico, Thank you so much for taking the time to leave us such a wonderful review. We truly appreciate it. We’re so glad your guests are enjoying the easy interaction with the team through our chat messaging platform. Your mobile app looks stunning! Your suggestion for a preloaded vendor requirement for your mobile app vendors is a great idea and one we will discuss at Alliants to see what we can put in place moving forward. We love those kinds of ideas and hope you’ll keep them coming. It’s a win-win for everyone! Thank you and Happy Holidays! Vickie

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