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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of TrustYou

9
Improved guest feedback management with stronger reporting — but still needs a consolidated report
Customer Centricity from 200 to 499 room Bed & Breakfast & Inns in New Delhi (India)
Verified
1 days ago
Products Reviewed
Reputation Management
What do you like most?
Post migration to TrustYou CXP, I appreciate the enhanced user experience, improved dashboard navigation, consolidated guest feedback management, and more powerful reporting capabilities.
What do you dislike or think could be improved?
A consolidated report combining metrics such as Email Sent, NPS, Reviews, and Guest Response Rate would greatly improve reporting efficiency and make performance analysis easier for users.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
5.0/5
Implementation
3.0/5

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