Review of Duve

8
Pre check-in speeds up service — but PMS and folio gaps remain
Front Desk Agent from 200 to 499 room Resorts in Tawala (Philippines)
Verified
1 days ago
What do you like most?
Our guest can do pre check in that makes our work faster and improve our service since we know what time they will arrive or they have celebration that we can add special for their stay.
What do you dislike or think could be improved?
For the pre check in, all documents that was uploaded by the guest should automatically uploaded in Opera or the hotel's PMS. For the pre checked out guest, they should see the folio that listed their all charges they need to pay so that they can check in advance and raise a concern ahead of time to ensure smooth check out.
4.0
Very Good
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5

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