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Review of Shiji Group

10
Good features
PA to GM from 200 to 499 room Resorts in Marsa Alam (Egypt)
Verified
8 days ago
Products Reviewed
Reputation Management
What do you like most?
using AI & also the goal setting it helps a lot it makes replying on the Reviews & surveys easier than before
What do you dislike or think could be improved?
I need to have updated formula for the Mentions & the GRI as some department doesn't match the websites sub-rating and it makes them False
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
[email protected] . from Shiji Group replied
Hi Sarah, Thank you so much for your review & positive feedaback! I am so happy to hear that you enjoy our AI Responses feature as well as the ability to set goals for your team. Regarding the mentions & GRI calculations, please make sure to bring this up to our Customer Success team if you haven't yet so they can clear up any doubts. Wishing you a great summer season! Best regards, Jessica Kurtz

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