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Review of Planet

2
Protel Air - Lots of potential but...
Hoteldirektor from 200 to 499 room Boutique Hotels in San Jose (United States)
Verified
2 years ago
Products Reviewed
Booking Engine
Hospitality Wi-Fi Solutions
What do you like most?
Access via cloud, ideal for small hotels or family businesses as it is not location-boundReportsInterface to Salto key systems Interface to StraivAttractive work interfaceQuick training of employees
What do you dislike or think could be improved?
Automatic PaymentTranslationsInterface to Hotel-SpiderDatabase (duplicate check, import of data)Automatic correspondence (booking confirmation In emails instead of with PDF Attachment to poor email presentationSupport ResponsivenessTo honor promises made by sales / website. Or in other words: Sells the feature only when they are tested properly and don't try to improve poorly functioning features during ongoing operation. So far it's only gotten worse before it got better!
1.0
Terrible
Ease of Use
3.0/5
Customer Support
1.0/5
ROI
2.0/5
Implementation
3.0/5

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