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Review of Duve

10
Convenient guest service and ordering — but confirmations need work
Room Service Supervisor from 200 to 499 room Resorts in Miami Beach (United States)
Verified
2 days ago
Products Reviewed
Hotel Guest Apps
Guest Messaging Software
Mobile Ordering & Room Service
What do you like most?
Duve makes it convenient for guests to access hotel services and communicate with staff. The mobile ordering and room service features help streamline the ordering process and improve the overall guest experience. It also helps our team manage guest requests more efficiently and provide better service.
What do you dislike or think could be improved?
The ordering process could be improved by adding a clearer order confirmation step, especially for room numbers and guest details. This would help prevent misunderstandings and incorrect deliveries. Improving the clarity of guest requests and making order details easier for staff to verify would help reduce errors, avoid food waste, and improve operational efficiency.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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