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Review of Shiji Group

9
Practicality and reliability of information
gerente hospedagem from 75-99 room Boutique Hotels in Salvador (Brazil)
Verified
22 days ago
Products Reviewed
Reputation Management
What do you like most?
The tool features an intuitive interface that is easy to access and navigate, providing speed and efficiency in its use. Furthermore, centralizing assessments from different platforms in a single environment is a significant facilitator for daily routines, making the monitoring of indicators more practical, organized, and efficient.
What do you dislike or think could be improved?
The training platform has texts in Portuguese. The formatting for the pre-set response texts, this part is a bit confusing.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
3.0/5
Implementation
N/A
Jessica k. from Shiji Group replied
Hi Daniela, Thank you so much for your review! We're thrilled to hear that Reviewpro Reputation helps your team save time, stay organized, and easily monitor guest feedback across all your review channels. Making reputation management simple, efficient, and actionable is exactly what we strive for, so it's wonderful to hear that the platform supports your team's daily work. Thank you as well for sharing your feedback and ideas for improvement. We truly value the input of our customers and use it to help shape the future of our solutions. Thanks again for being such a valued partner. We look forward to continuing to support the great work you're doing at Fera Hoteis! Best, Jessica Kurtz

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