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Review of Canary Technologies

10
Easy guest messaging and upselling — but AI replies feel robotic
Director of Sales from 200 to 499 room Branded Hotels in Asheville (United States)
Verified
1 days ago
Products Reviewed
Upselling Software
Guest Messaging Software
Digital Tipping Solutions
What do you like most?
The ease of messaging with guests, especially the broadcast feature when needed. Upselling through messages is great also and helps us capture incremental revenue easily.
What do you dislike or think could be improved?
AI features are a bit lacking, we are working to train it but the auto reply options are very robotic and do not sound even close to human customer service answers.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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