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Review of Canary Technologies

10
Guest messaging and digital registration streamline check-in — but re-entering details frustrates guests
General Manager from 100 to 199 room Bed & Breakfast & Inns in Medora (United States)
Verified
10 days ago
Products Reviewed
Contactless Check-in
Guest Messaging Software
Digital Tipping Solutions
What do you like most?
The standout features for us are guest messaging and digital registration. Pre-arrival and in-stay communication allows us to provide seamless guest support, and switching to digital registration has streamlined our check-in process while helping us cut back on paper.
What do you dislike or think could be improved?
If a guest's contact information (phone number, email, and address) is already on file, they should be able to quickly verify their details, check the required boxes, and sign. Having to re-enter information they've already provided creates unnecessary frustration during check-in.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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