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Review of Duve

10
Upselling and guest messaging that streamline stays — more customization would help
Revenue Manager from 200 to 499 room Boutique Hotels in Paphos (Cyprus)
Verified
2 days ago
Products Reviewed
Upselling Software
Hotel Guest Apps
Guest Messaging Software
What do you like most?
Duve has been a great addition to our properties, helping us generate additional revenue through upselling opportunities and enhancing the overall digital check-in experience. The platform makes it easy to offer guests relevant upgrades and extras throughout their stay, creating additional revenue opportunities while improving the guest experience. The guest app is another feature we really appreciate, especially its flexibility and the ability to customize it to suit our specific needs and brand identity as we constantly grow as a company. It allows us to create an experience that feels tailored to our properties and our guests, rather than relying on a one-size-fits-all solution. The messaging functionality also makes communicating with guests much easier and more efficient, helping us provide information and respond to requests throughout their stay. Overall, Duve offers a flexible and practical solution that helps streamline operations, improve guest communication and create more opportunities to increase revenue.
What do you dislike or think could be improved?
One area that could be improved is the flexibility of customization across certain features, allowing us as hoteliers to tailor the platform even further to our specific operational needs. More advanced configuration options and integrations would be beneficial, especially for businesses managing multiple properties with different requirements. Overall, Duve is a very useful platform and these improvements could make it even more powerful and adaptable.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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