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Review of M1 Intel

10
CRM actually built by hoteliers
Corporate Director of Sales and Marketing from 200 to 499 room Limited Service & Budget Hotels in Charlotte (United States)
Verified
3 months ago
Products Reviewed
Hotel Sales Software
What do you like most?
Matrix is the best, most intuitive CRM that I've worked with in my 30+ years in the hotel business. You will not find a system that is a better fit for your hotel, as it's built by hoteliers who understand the hotel sales process. What I like best is the Matrix team's response and openness to change based on my needs.
What do you dislike or think could be improved?
Anything I've come up with for improvements they are already working on and they come up with enhancements all the time.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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