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Review of HelloShift

10
We have raised our problem solving in our guest scores by 50% in 2019
General Manager from 100 to 199 room Branded Hotels in Corpus Christi (United States)
Verified
5 years ago
Products Reviewed
Guest Messaging Software
Staff Collaboration Tools
Hotel Chatbots
What do you like most?
We have raised our problem solving in our guest scores by 50% in 2019. Our guests love the messaging feature. We also log all guest calls for tracking purposes.
What do you dislike or think could be improved?
Integration with property management system. Especially opera. It would help not have to load all the phone numbers.
5.0
Excellent
Ease of Use
4.5/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5
Michelle T. from HelloShift replied
Thanks for your review! Your huge guest score gains are music to our ears. We have an Opera integration. Please connect with us in the app and we will set you up.

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