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Review of Turneo

10
Amazing product you must have in Hotel industry!
Marketing Director from 200 to 499 room Resorts in Rabac (Croatia)
Verified
12 months ago
Products Reviewed
Upselling Software
What do you like most?
One of the biggest advantages Turneo brings to Maslinica Hotels & Resort is the ability to offer our guests a diverse range of activities both within the resort and in the surrounding areas of Labin, Istria, and the Kvarner region. Before implementing Turneo, we had a limited scope of activities available (only at our Resort and few in Rabac), and our guests often had to go through different channels to find and book experiences. This lack of integration meant that guests couldn't easily explore all the options available to them, and we couldn't present a comprehensive offering. With Turneo, we can now showcase a variety of curated experiences in one place—everything from beach activities to more adventurous options like horseback riding or wine tasting in the beautiful Istrian countryside. This will significantly enhance the guest experience, making their stay more dynamic and enjoyable. Guests will no longer need to go through multiple steps to plan their perfect holiday, and we can offer them a seamless, all-in-one booking experience during their stay and prior to their arrival.
What do you dislike or think could be improved?
The biggest concern I had when implementing Turneo was gathering all the stakeholders involved, particularly the various service providers, and preparing them for a new way of collaboration. Many of the services we offer require coordination with external partners. Transitioning to a digital platform meant that everyone needed to be aligned on how to work together in a more integrated way. Now, after the implementation, I feel much more confident. While it did take time to get everyone on bord. For that, we can only thank the Turneo team for being so assistive in getting everyone on board.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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