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Review of TrustYou

10
Centralized review tracking — but replies still need separate sites
Reservations Manager from 200 to 499 room Boutique Hotels in Belgrade (Serbia)
Verified
1 days ago
Products Reviewed
Reputation Management
What do you like most?
TrustYou is a very useful tool for monitoring and managing guest reviews across different platforms in one place. It helps us keep track of guest feedback, identify recurring issues, and better understand the overall guest experience. The platform makes it easier to stay organized and identify areas where we can improve our service.
What do you dislike or think could be improved?
It would be great to have the option to reply directly to guest reviews through TrustYou across all platforms where we receive reviews. This would make the process more efficient, save time, and allow us to manage all guest feedback from one central place without having to access multiple websites separately.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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