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Review of Guest Service

10
Mobile Guest App
Guest Relations Manager from 200 to 499 room Boutique Hotels in Faralya (Turkey)
Verified
2 years ago
Products Reviewed
Hotel Guest Apps
Mobile Ordering & Room Service
Contactless Check-in
What do you like most?
GuestService has been a true asset to our hotel operations, and its online check-in feature deserves a special mention. It has significantly reduced waiting times during the check-in process, making the arrival experience for our guests not only faster but also more convenient. This feature alone has improved guest satisfaction levels, and it's just one of the many ways GuestService has helped us enhance our overall service quality.
What do you dislike or think could be improved?
The addition of government ID check integration to GuestService could be a valuable option for some hotels, particularly those with specific local requirements. However, it's important to note that the need for this integration may be quite localized, so it may not be universally applicable across all regions and properties.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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