Review of Lighthouse

9
Clear competitor rate comparisons, but hidden offers still slip through
Revenue and Reservation Manager from 200 to 499 room Airport/Conference Hotels in Dubai (United Arab Emirates)
Verified
2 days ago
Products Reviewed
What do you like most?
I like Lighthouse Rate Shopping because it provides clear competitor rate comparisons, helps us monitor our market positioning, and supports faster, data-driven pricing decisions. It gives us better visibility of market movements and helps us maintain a competitive rate strategy.
What do you dislike or think could be improved?
One area for improvement is the visibility of competitors’ hidden and exclusive offers. Currently, if a competitor is offering a Secret Deal or a similar member-only or targeted discount, it does not always appear to be captured in Lighthouse Rate Shopping. Having better visibility of these offers would help us understand the actual rates available in the market, improve the accuracy of our competitive analysis, and make more informed pricing decisions.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5

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