Review of Canary Technologies

10
Guest messaging and upsells that drive more revenue — with integration gaps
Assistant General Manager from 50-74 room Bed & Breakfast & Inns in Breckenridge (United States)
Verified
3 days ago
What do you like most?
We use Canary for messaging with guests, upsell options, pre-registration and digital tipping. I LOVE the messaging option and the pre-arrival. Guests take advantage of being able to message us and it gives us an opportunity to sell more than we would otherwise. The upsell option has given us so much more revenue than we would otherwise.
What do you dislike or think could be improved?
Connect with Clover - direct integration. Give the guest photo to our PMS system so we see them when we open their reservation. The kiosk system - allow CCs to be captured so that the front desk does not have to do that step should we go through route.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5

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