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Review of Frontline Performance Group

10
Boosts revenue and guest experience, with room for simpler reporting
Rooms Division Manager from 200 to 499 room Branded Hotels in Chia (Italy)
Verified
2 days ago
Products Reviewed
Upselling Software
What do you like most?
Frontline Performance Group provides valuable support in monitoring guest engagement and revenue opportunities, helping teams focus on upselling and service excellence. The platform is intuitive, easy to use, and provides clear performance indicators that promote both individual accountability and team success. Gintare is extremely supportive and approachable, ensuring that issues are resolved quickly and that new initiatives are implemented effectively. Overall, FPG is an effective tool for increasing revenue while simultaneously enhancing the guest experience.
What do you dislike or think could be improved?
One improvement could be to make reports and dashboards even simpler and more customizable, allowing users to quickly view results and identify growth opportunities. It would also be useful to receive more automated, data-driven suggestions to help teams spot upselling opportunities. Overall, FPG is already a very valuable and effective tool.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
N/A

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