Review of TrustYou

10
Responsive support for review data — but processing speed and counts need work
Personal Assistant to Chief Operating Officer from 200 to 499 room Branded Hotels in Jakarta (Indonesia)
Verified
1 days ago
Products Reviewed
What do you like most?
Windiya was very responsive in helping me with the reports I needed from TrustYou. She provided detailed guidance regarding my questions, which has helped me better understand our guest review data across all OTAs.
What do you dislike or think could be improved?
In my opinion, TrustYou it is necessary to improve the speed of data processing, as well as the accuracy of the review count, ensuring that the number of reviews on OTAs matches the number of reviews displayed on TrustYou.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5

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