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Review of Snapfix

9
Easy work orders with little maintenance — support replies lag
General Manager from 50-74 room City Center Hotels in Dunedin (New Zealand)
Verified
4 days ago
Products Reviewed
Hotel Maintenance Software
What do you like most?
Work orders being recorded and solved and reports that later be extracted. Easy and simple usable app. Little maintenance required when using the app.
What do you dislike or think could be improved?
The customer service and replies to enquiries alliance email are rarely replied. Being in NZ and a wide time difference adds on to this pressure .but not receiving replies is the worst.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
2.0/5
ROI
3.0/5
Implementation
3.0/5

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