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Review of Mews

8
Reliable reservations and reports, but flexibility is lacking
Growth Marketing Manager from 25-49 room Vacation Rentals & Villas in Plaine (France)
Verified
1 days ago
Products Reviewed
Property Management Systems
Hotel POS Systems
What do you like most?
What is going well for Mews is that there are no problems with reservations, the booking engine is functional and there is no technical barrier to booking. The reports are reliable. The system is very comprehensive, with many integrations with third-party partners.
What do you dislike or think could be improved?
An improvement for me is more flexibility, whether in the booking engine to put the terms we want for example, to be able to more easily contact customer service and get answers that meet our needs. Sometimes it feels like it's such a big machine that doesn't understand our specific needs. We have very little visibility on transfers. We cannot predict the transfers we will receive in terms of money and for now the accounting connections are not great.
4.0
Very Good
Ease of Use
4.0/5
Customer Support
3.0/5
ROI
4.0/5
Implementation
5.0/5

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