Review of Duve

10
WhatsApp-based guest journeys that work — team mobile app still missing
Front Office Manager from 200 to 499 room City Center Hotels in Dubai (United Arab Emirates)
Verified
1 days ago
What do you like most?
DUVE is a hospitality guest-experience platform enabling personalized digital check-in, upselling, messaging, and seamless guest journeys. Prearrival, post departure feedback. When mentioned "messaging". This is not something like another typical guest messaging app - this is WhatsApp. In the 21st century no one would like to open a website and chat with a bot. Well done for arranging it!
What do you dislike or think could be improved?
I guess the only thing I could add up to this smart system is mobile app for the hotel team. So that they can monitor the things from their phones directly without going to their desktops.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
N/A

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