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Review of SiteMinder

10
Easy access and seamless booking management and control with SiteMinder.
Sales and Marketing Manager from 50-74 room Boutique Hotels in Bangkok (Thailand)
Verified
7 months ago
Products Reviewed
Channel Managers
Booking Engine
Upselling Software
What do you like most?
The Channel Manager system is designed to efficiently manage and control bookings with ease and clarity. It simplifies overall management processes, optimize work efficiency, and makes easier for upsell.
What do you dislike or think could be improved?
Regarding the mapping system, frequent issues often cause bookings to fail to automatically interface with the system, resulting in occasional missing reservations.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Zidane D. from SiteMinder replied
Hi Nattanon, Thank you for your feedback! We're pleased to hear that our Channel Manager system is efficiently managing bookings with ease and clarity whilst simplifying processes, optimising work efficiency, and making upselling easier. We sincerely apologise for the mapping system issues causing bookings to fail automatic interfacing. We understand how critical seamless booking flow is for your operations. This feedback will be shared with our team. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D.

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