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Review of HiJiffy

9
Handy canned responses and easy chat routing — enter sends too soon
Revenue Manager from 75-99 room Boutique Hotels in Ipswich (United Kingdom)
Verified
2 days ago
Products Reviewed
Guest Messaging Software
Hotel Chatbots
What do you like most?
Canned responses are very handy, it is user friendly for guests and staff. Being able to assign chats to relevant departments is very helpful.
What do you dislike or think could be improved?
A very small detail that I can think of is - if when sending messages when pressing "enter" on the keyboard, would be good that it doesn't send the message straight away. Sometimes we might have pressed enter by mistake and the message might have not been quite finished or checked back.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
N/A

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